Terms of Service

1. About this website

This website introduces Waaberi Language Services LLC and its Somali and Arabic interpreting services. These terms describe use of the website and the inquiry process. Specific interpreting assignments require a separate agreed service arrangement.

2. Inquiries are not confirmed bookings

Submitting the Contact or Request an Interpreter form, seeing a receipt, or receiving an automated acknowledgment does not reserve an interpreter or confirm an assignment. Availability, assignment suitability, timing, service format, location, and required qualifications must be discussed and confirmed separately by Waaberi.

A form success message indicates acceptance for processing, not confirmed email delivery. Online delivery can fail. If receipt is uncertain, email info@waaberiservices.net or call (206) 251-5715 before submitting again.

3. Business hours and contact methods

Business hours are Monday–Friday, 8:00 AM–6:00 PM; Saturday, 9:00 AM–2:00 PM; Sunday closed, all in Pacific Time. These hours do not guarantee interpreter availability or a response within a particular time. The forms are not monitored continuously and are not for emergencies.

Use the website forms, email, or telephone for service inquiries. WhatsApp at (206) 251-5715 is a secondary option for quick questions and general inquiries.

4. Assignment terms

Rates, payment arrangements, travel expenses, cancellation terms, rescheduling, and any refund conditions must be stated in a separate agreed service arrangement. This website does not establish a fee schedule, cancellation charge, payment deadline, or assignment refund policy.

5. Professional scope

Interpreting supports communication. It does not replace medical, legal, educational, or other professional advice. Participants remain responsible for their decisions and professional responsibilities. Assignments requiring credentials, court approval, or institutional authorization require verification before acceptance.

6. Appropriate use and confidentiality

Use the website lawfully. Do not disrupt it, bypass access controls, or submit malicious content. Provide accurate basic contact and scheduling details. Do not submit confidential medical, legal, or student information, patient names, diagnoses, records, legal case details, financial account details, or other sensitive information through public forms, ordinary email, or WhatsApp. Arrange an appropriate sharing method before providing necessary assignment materials.

Our Privacy Policy explains inquiry processing, service providers, retention, and privacy requests. The required form acknowledgment concerns basic-information-only use; it is not marketing consent.

7. Website availability

Website information may change and should be checked when arranging services. Website or form access may be interrupted, including when hosting usage limits are reached. We do not promise uninterrupted availability or a particular response time. Contact us by telephone or email if you cannot use a form.

8. English courses and website materials

The English Courses website is separate. Enrollment, purchases, access, and course policies are handled there. These website terms do not change those services or their policies. Waaberi’s name and website materials are provided for information about the business; do not misrepresent affiliation or endorsement.

9. Questions and updates

Questions about these terms may be sent to info@waaberiservices.net. Changes will be posted on this page with an updated revision date. These terms do not replace a separately agreed service arrangement or limit rights that cannot be limited under applicable law.